Last updated: 30 September 2026
At Ravellu, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store and otherwise process personal information when you visit ravellu.com, make a purchase, contact us or otherwise interact with our services.
Ravellu is operated by BELLARO BUSINESS LLC.
By using our website, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will obtain your consent before processing personal information for specific purposes.
1. Business Information
Ravellu is operated by:
BELLARO BUSINESS LLC
1017 S Hiawassee Rd, Apt 3712
Orlando, FL 32835
United States
Website: ravellu.com
Email: support@ravellu.com
Phone: +1 (863) 315-9572
The address above corresponds to the Principal Office Address stated in the company documentation for BELLARO BUSINESS LLC. ARTICLE BELLARO BUSINESS LLC
2. Personal Information We Collect
Depending on how you interact with Ravellu, we may collect personal information such as:
- Name;
- Billing address;
- Shipping address;
- Email address;
- Telephone number;
- Order and transaction information;
- Products purchased or viewed;
- Shopping cart activity;
- Account information, where applicable;
- Customer support communications;
- Return and refund information;
- Device and browser information;
- IP address;
- Website usage information;
- Cookie and similar technology information;
- Marketing preferences; and
- Other information you choose to provide to us.
The information collected depends on the services you use and your interaction with our website.
3. Payment Information
Payments made through Ravellu may be processed by third-party payment providers.
Depending on the payment method selected, payment providers may collect information necessary to process and authorise your transaction.
Ravellu does not require customers to send complete payment card details by email.
Payment information is handled in accordance with the security practices and privacy terms of the applicable payment provider.
4. How We Collect Personal Information
We may collect personal information:
- Directly from you;
- Automatically when you use our website;
- Through cookies and similar technologies;
- From payment processors;
- From ecommerce and technology service providers;
- From shipping and fulfilment providers;
- From analytics and advertising partners, where permitted; and
- From other third parties where permitted by applicable law.
For example, you provide information directly when you place an order, subscribe to communications, request a return or contact customer support.
5. How We Use Personal Information
We may use personal information to:
- Process and fulfil orders;
- Process payments;
- Arrange shipping and delivery;
- Provide order tracking;
- Communicate about purchases;
- Process returns, exchanges and refunds;
- Provide customer support;
- Maintain and improve our website;
- Detect and prevent fraud, abuse and security incidents;
- Maintain business and transaction records;
- Comply with legal and regulatory obligations;
- Analyse website performance and customer interactions;
- Personalise the shopping experience where appropriate; and
- Provide marketing and advertising where permitted by applicable law.
We will not use personal information for purposes that are materially incompatible with the purposes for which it was collected unless permitted by applicable law.
6. Legal Bases for Processing
Where applicable data protection law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following:
- Performance of a contract, such as processing and delivering your order;
- Legitimate interests, where appropriate and not overridden by your rights;
- Consent, where required;
- Compliance with legal obligations; and
- Other lawful bases recognised by applicable data protection law.
The appropriate legal basis depends on the information involved, the purpose of processing and the laws applicable to the individual.
7. How We Share Personal Information
We may share personal information with third parties where reasonably necessary to operate our business and provide our services.
These may include:
- Ecommerce platform providers;
- Payment processors;
- Suppliers;
- Warehouses and fulfilment providers;
- Shipping and logistics companies;
- Customer support providers;
- Website hosting and technology providers;
- Analytics providers;
- Advertising and marketing partners, where permitted;
- Fraud prevention and security providers;
- Professional advisers; and
- Government authorities or other parties where required by law.
We aim to provide third parties only with information reasonably necessary for the relevant service or purpose.
8. Ecommerce Platform
Our online store may use third-party ecommerce technology and infrastructure to provide features such as checkout, order management and store functionality.
Information processed through those services may also be subject to the privacy and security practices of the applicable service provider.
9. Advertising and Analytics
We may use analytics and advertising technologies to understand how visitors interact with our website, measure the performance of our services and marketing, and provide relevant advertising where permitted.
Depending on your location and applicable law, these technologies may require your consent before they are activated.
Where required, you will be provided with options to manage your cookie or advertising preferences.
10. Cookies and Similar Technologies
Ravellu may use cookies, pixels and similar technologies for purposes including:
- Operating essential website functions;
- Remembering preferences;
- Maintaining shopping cart functionality;
- Understanding website performance;
- Measuring traffic and usage;
- Preventing fraud;
- Analytics; and
- Advertising and marketing, where permitted.
Where applicable law requires consent for non-essential cookies or similar technologies, we will seek that consent before using them.
For more information, please review our Cookie Policy.
11. Marketing Communications
Where permitted by applicable law, we may send you marketing communications regarding products, promotions, new arrivals or other Ravellu news.
Where consent is required, marketing communications will only be sent on the basis of valid consent or another legally permitted basis.
You may unsubscribe from marketing emails using the unsubscribe link included in those communications or by contacting:
Unsubscribing from marketing does not prevent us from sending transactional or service-related communications necessary for your orders.
12. International Data Transfers
Because Ravellu operates online and works with service providers, suppliers and partners that may be located in different countries, personal information may be processed or stored outside your country of residence.
Where applicable law requires safeguards for international transfers of personal information, we will use appropriate mechanisms or protections as required.
13. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Fulfil orders;
- Provide customer support;
- Maintain transaction and accounting records;
- Resolve disputes;
- Prevent fraud;
- Enforce agreements; and
- Meet legal, tax, regulatory or compliance requirements.
Retention periods may vary depending on the type of information and applicable legal requirements.
When personal information is no longer reasonably required, we may delete or anonymise it, subject to applicable law.
14. Data Security
We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect their account credentials and devices.
15. Your Privacy Rights
Depending on your country, state or jurisdiction, you may have rights regarding your personal information.
These may include the right to:
- Request access to personal information;
- Request correction of inaccurate information;
- Request deletion of certain personal information;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent;
- Request portability of certain information;
- Opt out of certain marketing activities;
- Opt out of certain forms of targeted advertising or data sharing where applicable; and
- Submit a complaint to an appropriate data protection authority.
These rights may be subject to exceptions and limitations under applicable law.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
16. Children's Privacy
Our website and products are not directed specifically at children.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact support@ravellu.com so that we can review the matter.
17. Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices of independent third parties.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
18. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, technology, services or legal requirements.
When we make changes, we will publish the updated policy on this page and revise the Last updated date.
19. Contact Us About Privacy
If you have questions about this Privacy Policy, our privacy practices or wish to exercise an applicable privacy right, please contact us:
Ravellu
Operated by BELLARO BUSINESS LLC
Email: support@ravellu.com
Phone: +1 (863) 315-9572
Address: 1017 S Hiawassee Rd, Apt 3712, Orlando, FL 32835, United States
Website: ravellu.com