Contact Us
Last updated: 30 September 2026
At Ravellu, we are committed to providing clear, accessible and reliable customer support.
If you have questions about an order, product, shipping, delivery, return, refund or any other matter related to your purchase, you can contact us using the information below.
Ravellu is operated by BELLARO BUSINESS LLC.
1. Customer Support
For general enquiries or assistance with an existing order, please contact our customer support team:
Email: support@ravellu.com
Phone: +1 (863) 315-9572
When contacting us about an existing order, please include your order number and the email address used when placing your order whenever possible. This helps us locate your purchase and assist you more efficiently.
2. Business Information
Ravellu is operated by:
BELLARO BUSINESS LLC
1017 S Hiawassee Rd, Apt 3712
Orlando, FL 32835
United States
Website: ravellu.com
Email: support@ravellu.com
Phone: +1 (863) 315-9572
The address above is our official business address and corresponds to the Principal Office Address stated in the company documentation for BELLARO BUSINESS LLC. ARTICLE BELLARO BUSINESS LLC
3. Order Enquiries
If you are contacting us about an existing order, please provide:
- Your full name;
- Your order number;
- The email address used to place the order; and
- A brief description of your enquiry.
For damaged, defective or incorrect products, we may ask you to provide photographs or other information reasonably necessary to review and resolve the issue.
4. Shipping and Delivery Enquiries
For questions regarding order processing, tracking or delivery, please contact:
Our standard estimated total delivery time is 7–12 business days from the date the order is placed, including processing and transit time.
For complete information regarding shipping, delivery and tracking, please review our Shipping Policy.
5. Returns and Refunds
Ravellu offers a 30-day return period, subject to the conditions set out in our Returns & Refunds Policy.
To request a return, refund or exchange, please contact:
Please include your order number and details of the item concerned.
For complete eligibility requirements, return instructions and refund information, please review our Returns & Refunds Policy.
6. Return Address
Please do not send products directly to our business address unless our customer support team specifically instructs you to do so.
Our official business address is not necessarily the return processing address for your order.
Depending on the product, order and fulfilment location, an approved return may need to be sent to a different return facility.
Please contact support@ravellu.com before sending any product back. If your return is eligible, our customer support team will provide the appropriate return instructions and return destination.
Sending a product to an unauthorised address may delay the processing of your return.
7. General Enquiries
For questions regarding:
- Products;
- Orders;
- Shipping and delivery;
- Tracking;
- Returns and exchanges;
- Refunds;
- Payments; or
- Our store policies,
please contact:
We will make reasonable efforts to review and respond to customer enquiries as efficiently as possible.
8. Consumer Support
Our customer support policies operate alongside any mandatory consumer rights that may apply in your country or jurisdiction.
Nothing on this page or in our store policies is intended to exclude, restrict or limit any consumer rights that cannot legally be excluded or restricted.
9. Contact Details
If you need assistance, you can contact us using the following official information:
Ravellu
Operated by BELLARO BUSINESS LLC
Email: support@ravellu.com
Phone: +1 (863) 315-9572
Business Address: 1017 S Hiawassee Rd, Apt 3712, Orlando, FL 32835, United States
Website: ravellu.com
For returns: Please contact support@ravellu.com before sending any product. The appropriate return processing address may differ from our business address.